Shipping policy

 

GENERAL
We do our very best to quickly process and ship your order at lightning speed. If you have placed your order during the weekend or on a holiday, your order will be processed on the following business day. Currently, we service customers in: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Please contact us if you are living in another country not covered by us and would like to order.

As per our standard policy, we include tracking links with all shipping confirmations, regardless of the shipping method chosen, to keep you well-informed about the progress of your purchase and ensure high-quality shopping experience.

Delivery terms for Zone 1: Austria & Germany

  • Customs charges: No surprises at checkout! We're proud to offer customs-free shipping
  • Delivery time: As a general indication you can expect your product to arrive between 1-2 working days following your order
  • Shipping partner: All our orders are delivered by DPD
  • Shipping process: You will receive a shipping confirmation email as your order has been shipped
  • Cost of shipping: For packaging and shipping a fee of EUR 5.90 is applied if your order value is below EUR 30

Delivery terms for Zone 2: France, Italy, Belgium, Luxembourg, Netherlands, Czech Republik & Denmark

  • Customs charges: No surprises at checkout! We're proud to offer customs-free shipping
  • Delivery time: As a general indication you can expect your product to arrive between 3-5 working days following your order
  • Shipping partner: All our orders are delivered by DPD
  • Shipping process: You will receive a shipping confirmation email as your order has been shipped
  • Cost of shipping: For packaging and shipping a fee of EUR 6.90 is applied if your order value is below EUR 60; a fee of EUR 9.90 is applied if your order value is below EUR 30

Delivery terms for Zone 3: Croatia, Poland, Lithuania, Slovakia, Slovenia, Hungary & Romania

  • Customs charges: No surprises at checkout! We're proud to offer customs-free shipping
  • Shipping option 1 (Post International):
    • Delivery time: As a general indication you can expect your product to arrive between 5-9 working days following your order
    • Shipping process: You will receive a shipping confirmation email as your order has been shipped
    • Cost of shipping: For packaging and shipping a fee of EUR 7.90 is applied if your order value is below EUR 70; a fee of EUR 9.90 is applied if your order value is below EUR 30
  • Shipping option 2 (DPD):
    • Delivery time: As a general indication you can expect your product to arrive between 3-5 working days following your order
    • Shipping process: You will receive a shipping confirmation email as your order has been shipped
    • Cost of shipping: For packaging and shipping a fee of EUR 13.90 is applied if your order value is below EUR 140

    Delivery terms for Zone 4: Bulgaria, Sweden, Finland, Norway, Estonia, Latvia & Spain

    • Customs charges: No surprises at checkout! We're proud to offer customs-free shipping
    • Shipping option 1 (Post International):
      • Delivery time: As a general indication you can expect your product to arrive between 5-11 working days following your order
      • Shipping process: You will receive a shipping confirmation email as your order has been shipped
      • Cost of shipping: For packaging and shipping a fee of EUR 7.90 is applied if your order value is below EUR 70; a fee of EUR 13.90 is applied if your order value is below EUR 30
    • Shipping option 2 (DPD):
      • Delivery time: As a general indication you can expect your product to arrive between 3-6 working days following your order
      • Shipping process: You will receive a shipping confirmation email as your order has been shipped
      • Cost of shipping: For packaging and shipping a fee of EUR 24.90 is applied if your order value is below EUR 180

    Delivery terms for Zone 5: Portugal, Ireland, Cyprus, Malta, Greece, Sicily & Sardinia

    • Customs charges: No surprises at checkout! We're proud to offer customs-free shipping
    • Shipping partner: All our orders are delivered by Post International
    • Delivery time: As a general indication you can expect your product to arrive between 5-11 working days following your order
    • Shipping process: You will receive a shipping confirmation email as your order has been shipped
    • Cost of shipping: For packaging and shipping a fee of EUR 7.90 is applied if your order value is below EUR 70; a fee of EUR 14.90 is applied if your order value is below EUR 30